1. Share your requirements with us: Specify target products, order quantities, consignee name & delivery address.
2. We issue an initial quotation based on your needs. We will offer multiple shipping options (air, sea, truck transport) with two pricing versions: duty-inclusive with customs clearance service, or duty-exclusive without clearance coverage.
3. After you confirm the unit price and shipping plan, we will draft a formal Proforma Invoice (PI) for your review.
4. Pay a 30% deposit once you approve the PI. We will start production and stock preparation upon receiving your deposit.
5. When goods are ready, we send photos or videos for your final inspection confirmation.
6. Settle the remaining 70% balance after you confirm the goods are acceptable. We arrange shipment right after receiving full payment.
7. We provide tracking numbers after dispatch, continuously update shipment status to you, and follow up until the goods safely arrive at your destination.
Two Ways to Send Us Your Shopify Orders
Option 1: Authorize Us to Link Your Shopify Store to Our Dianxiaomi System (Automatic Order Sync)
1. Grant us permission to connect your Shopify backend with our Dianxiaomi platform.
2. All your store orders will be automatically imported to our system.
3. Confirm the shipments that need to be dispatched and share the relevant order information with us.
4. We will calculate and send you the settlement invoice based on your orders.
5. Complete the payment for your orders.
6. We will process your parcels and provide tracking numbers to you within 48 hours normally.
Option 2: Manually Send Order CSV Files (No Store Authorization Required)
1. Log in to your Shopify admin backend every day.
2. Download the daily order details and export the file in CSV format.
3. Send this CSV order file to our team.
4. We will check all orders and send you the settlement bill.
5. Make the full payment for your orders.
6. After receiving your payment, we will arrange shipment and issue tracking numbers within 48 hours.
Logistics Carrier Information
1. Our primary shipping partner is YunExpress. It features fast delivery and stable logistics performance.
2. Its shipping cost is about 10% higher than smaller freight forwarders.
3. If you want more budget-friendly shipping solutions, we can cooperate with other freight agents per your request.
Extra Optional Service
We can also take charge of all after-sales services for your end customers if you require this support.
For all official bulk orders, we accept bank card / bank transfer via our corporate bank accounts. Our available banking partners include Citibank, JPMorgan Chase, Standard Chartered and other mainstream banks to ensure safe and formal fund settlement.
There is no minimum order quantity (MOQ) for all our standard products, and all prices displayed on our platform are wholesale rates.
For OEM orders (custom printing your logo on products or packaging), a MOQ will apply. The standard minimum quantity is 500 units, subject to product specifications and your customization requirements. Smaller batches of 100 units may be acceptable upon negotiation for certain items.
ODM projects require a higher order volume, usually starting from 1,000 units.
All MOQ terms are flexible based on specific product details and your demands. Feel free to email us for tailored solutions: Phoebe@beltroadelectro.com
We offer extra one-stop support for your business and trip arrangements as follows:
1. Sourcing Service We can help you source reliable Chinese suppliers and assist with purchasing various other products you need.
2. Shenzhen Warehouse Storage Our warehouse in Shenzhen is available for your inventory storage. Small parcels can be stored free of charge; for large bulk goods, we will charge a reasonable storage fee based on the actual volume of your cargo.
3. Free Travel Support in China If you plan to visit China, we provide complimentary services including hotel booking and customized travel itinerary planning.
Feel free to reach out to us if you require any of the above services.
We are very friendly to small buyers. There is no strict MOQ for most products — you can start with just a few units to test the market. For bulk wholesale orders of 50+ units, we offer volume-based discount pricing. Contact us for a custom quote.
Simply contact us via email, WhatsApp, or our contact form with the product names, quantities, and your shipping address. We will send you a quotation within 24 hours. Once you confirm and make payment, we arrange production and shipment.
Product prices on our website are FOB prices (product cost only). Shipping costs depend on your location, order weight, and chosen shipping method. We will calculate the total cost including shipping when we send you a quote.
Yes, absolutely. We encourage you to order samples first to check product quality before committing to a larger order. Sample orders are shipped at the standard product price plus shipping.
Yes! We have been providing dropshipping services for over 6 years. It is one of our core businesses. We understand the entire dropshipping workflow and can handle everything from order processing to blind shipping.
Yes. For dropshipping orders, we ship with neutral packaging — no Beltroad Electro branding, logos, or invoices are included. Your customer will only see your store’s information.
Yes, for bulk orders we can customize packaging with your logo and brand design. There may be a minimum quantity requirement for custom packaging — contact us to discuss details.
We ship to 30+ countries worldwide, including the United States, Canada, United Kingdom, Germany, France, Spain, Australia, Japan, South Korea, Brazil, and many more. If your country is not listed, contact us — we can likely ship there too.
We will recommend the best shipping method based on your order size, destination, and budget.
In-stock products: Shipped within 1-2 business days after payment confirmation.
Custom/bulk orders: Production time varies by product and quantity, typically 7-15 business days. We will provide an estimated timeline when you place your order.
Yes, every shipment includes a tracking number. For dropshipping orders, we send tracking numbers to you within 24-48 hours of shipment so you can update your customers.
We accept multiple payment methods for your convenience:
For standard in-stock orders, full payment is required before shipment. For large custom/bulk orders (typically $1,000+), we may accept a 30% deposit with the balance paid before shipping. This is negotiable based on order size and our relationship.
Yes. Every product goes through strict quality inspection before shipment. We test functionality, check appearance, screen quality, button response, and verify packaging to ensure your customers receive products in perfect condition.
If you receive defective or damaged products, contact us within 7 days of receiving the order with photos or videos showing the issue. We will offer:
For wholesale and dropshipping partners with ongoing relationships, we offer more flexible warranty terms. Let us know your needs.
Yes! You are welcome to visit our office in Shenzhen, Guangdong, China. We can arrange factory tours, product demonstrations, and face-to-face meetings. Contact us in advance to schedule a visit.
We are always happy to help. Reach out to us through any of these channels: